Security
Your clients' confidences, kept.
Law firms trust us with their clients' details, tickets and signed agreements. Here is how we look after them.
Our three promises
Only your firm sees your clients.
Each firm's data is walled off from every other firm's, at every layer.
As little as we can, for as short as we can.
We never ask for what we do not need, and delete the rest on your schedule.
Locked in transit and at rest.
Everything is encrypted, and the most sensitive details twice over.
Data minimization
Things we never collect.
Not even when they are printed on the ticket.
- Social Security numbers
- Dates of birth
- Driver's license numbers
- Card numbers
Retention
Deleted on your schedule.
What the AI read from a ticket goes sooner: on delivery, or within 14 days.
- Case deliveredThe clock starts
- 90–365 daysKept for as long as you choose
- 14 days beforeYou get a warning email
- DeletedPhoto, signed retainer, client details
AI with limits.
The AI sees the ticket photo and nothing else: no name, no contact details, no firm. It never trains on it.
Protections
What stands guard.
Encrypted everywhere
On the way to us, while stored, and again for intake answers.
Private files
Nothing is public. Each view uses a link that expires within minutes.
Strong sign-in
Breached passwords refused. Two-step sign-in before payments connect.
Every sensitive action logged
A per-firm audit trail. Our own logs hold no client details.
Bot and abuse protection
Public forms check for bots and limit how fast anyone can submit.
Card details never reach us
They go straight from the client's browser to the payment processor.
Found a security issue?
Email support@cazivo.io with “Security report” in the subject. Please don't access other people's data or disrupt the service while testing.